Contact

Render-Lab is an online art store offering made-to-order wall art and printed merchandise. We do not operate a walk-in retail storefront.

Customer support

For questions about artwork, materials, orders, shipping, returns, or refunds, email support@render-lab.org.

If you are contacting us about an order, please include your order number and a short description of your question. If an item arrived damaged, defective, or incorrect, include photographs of the item and packaging when available so we can review it.

Production and delivery

Our products are produced to order using professional production partners. Production time is separate from shipping time. For metal and canvas prints fulfilled by Gelato, production typically takes 2–4 business days before shipment; this is an estimate, not a guarantee. Shipping options and charges are displayed at checkout. See our Shipping Policy for details.

Policies and customer information

Read our Refund Policy, Shipping Policy, Privacy Policy, and Terms of Service before ordering.